Refund policy

 


🧾 PM Bedding Store Co. – Return & Refund Policy

We want you to love your purchase. If something isn’t right, we’ll do our best to make it right.

1. Contact Period
Please contact us within 5 days of delivery if your order arrives damaged, incorrect, or if you wish to request a return.
Because we work directly with independent drop-shipping partners, this notice allows us to process your request within their 30-day return window.

2. Return Eligibility
To qualify for a return, items must:

  • Be unused, unwashed, and in the same condition you received them.

  • Include original packaging and tags.

  • Be approved by us before being shipped back.
    Certain bedding items (pillows, comforters, mattress protectors, or opened bedding sets) cannot be returned once packaging has been opened for hygiene reasons.

3. Process
Email us at info@pmbeddingstoreco.com with your order number, photos (if applicable), and reason for return.
We’ll confirm the supplier’s instructions and provide a return shipping address if eligible. Unauthorized returns may be declined.

4. Refunds
Once your return is received and inspected by our supplier, we’ll issue a refund to your original payment method. Processing times vary depending on the supplier and your payment provider.

5. Non-returnable items
Gift cards, clearance items, and special-order products are final sale.

Questions?
📬 **Contact Information**  
If you have any questions about our policies, orders, or products, please reach out:  
**PM Bedding Store Co.**  
📧 **info@pmbeddingstoreco.com**  
📍 [Dalton, GA]  
Customer Service Hours: Monday – Friday, 9 AM – 5 PM (EST)